Maintenance tips

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Size guide

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Guide to stones

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Delivery and tracking

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Returns

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frequently asked Questions

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send a message

Please complete the following information. Our customer service department will respond to you as soon as possible.

customer service

Our customer service is available Monday through Thursday (excluding holidays), from 10:00 am to 6:00 pm (Paris time) and Friday (excluding holidays) from 10:00 am to 5:30 pm (Paris time).

Phone number : +33 (0)1 42 97 99 16
E-mail : contact@poiray.com

Point of Sale

The Outlets section allows you to locate the store(s) closest to you. You will also find the contact information and opening hours for each store.

frequently asked questions

The Outlets section allows you to locate the store(s) closest to you. You will also find the contact information and opening hours for each store.